Services

Services built around racks, not just reports.

MarketZero’s services are designed for supermarket and grocery operators who want lower energy spend, fewer unnecessary contractor invoices, and rock-solid EPA/CARB and health department compliance — without adding more work to already busy teams.

Instead of a generic “energy program” or a one-time commissioning project, we focus on three ongoing service pillars that touch every part of your refrigeration spend:

What we help you manage
  • Energy management — setpoints, strategies, and projects that drive 10–25% savings.
  • Contractor management — scopes, quotes, and invoices that actually protect uptime.
  • Compliance management — leak logs, paperwork, and practices that avoid fines.

On the rest of this page, you’ll find a deeper breakdown of each pillar, including typical scope, deliverables, and where we usually start.

Energy management services.

We start by getting more out of the equipment you already own. MarketZero tunes EMS strategies, verifies that setpoints match how your stores actually operate, and builds a prioritized roadmap for projects and upgrades where the ROI and rebates make sense.

Our energy management services are a mix of ongoing optimization and targeted project support. We look at your racks, cases, EMS, utility data, and operating practices to find savings that won’t compromise product quality or compliance.

Typical scope includes
  • Review and optimization of suction, head, defrost, case temperature, and night setback strategies.
  • Identification of high-ROI projects such as doors on open cases, efficient case retrofits, and subcoolers.
  • Heat reclaim and VFD opportunities where they pencil out for your climate and tariff.
  • Coordination with utilities to capture available rebates and incentives.

We’re not just looking for a one-time kWh drop — we’re looking for stable, repeatable savings that show up in your energy bill and maintenance budget month after month.

Service Type

Ongoing rack & EMS optimization

Recurring review and adjustment of EMS strategies based on real operating data.

  • Floating suction & floating head tuning by season and load profile.
  • Case temperature, defrost, and superheat optimization to reduce shrink and energy.
  • Alarm review to identify control issues and chronic energy wasters.
  • Simple reporting that highlights changes made and impact expected.
Typical result: 10–20% refrigeration energy reduction
Service Type

Projects, upgrades & rebate strategy

Support for capital and retrofit projects that materially change your load and efficiency.

  • Evaluate and prioritize projects (doors on cases, case replacements, subcoolers, VFDs, lighting, etc.).
  • Coordinate with utilities on rebates, pre-approvals, and documentation.
  • Review contractor scopes to ensure they match savings and performance goals.
  • Post-project check-in to confirm controls and setpoints are dialed in.
Typical result: 5–25% additional savings on targeted projects
We don’t sell equipment — our role is to help you choose and sequence projects that make sense for your stores.

Contractor management services.

MarketZero acts as your filter between the racks and the invoices. We work alongside your existing refrigeration contractors and facilities team to keep scopes tight, repairs effective, and spend aligned with uptime, food safety, and long-term asset health.

Most supermarket operators don’t need more contractors — they need better visibility into what’s being recommended, what’s being approved, and whether it’s actually fixing the problems on site.

Typical scope includes
  • Review of scopes, quotes, and invoices for major repairs and capital work.
  • Pattern analysis on repeat calls, nuisance alarms, and chronic problem racks or cases.
  • Alignment of contractor work with EMS optimization and compliance requirements.
  • Feedback loops with contractors to improve quality and reduce callbacks over time.

We’re not here to “beat up” your contractors — we’re here to make sure the work being done is the work your stores actually need, and that it’s done in a way that supports your energy and compliance goals.

Service Type

Ongoing contractor & service oversight

We review repair recommendations and recurring issues with a technician’s eye, and flag where scopes don’t match the symptoms.

  • Evaluate major repair recommendations before you approve them.
  • Identify repeat calls and “temporary fixes” that never address root causes.
  • Coordinate with contractors on better long-term solutions.
  • Help prioritize which stores or racks need deeper investigation.
Typical result: 15–30% reduction in avoidable service spend
Service Type

Quote, scope & invoice validation

A second set of eyes on the paperwork so you can sign off with confidence.

  • Review large quotes and capital proposals for necessity and scope accuracy.
  • Check invoices against work performed, parts used, and agreed-upon rates.
  • Ensure quoted work supports energy, reliability, and compliance objectives.
  • Provide simple summaries so finance and facilities are on the same page.
Typical result: fewer surprise bills & better capital planning
We sit on your side of the table — vendor-neutral, with no incentive to inflate scopes or push projects that don’t make sense for your stores.

Compliance management services.

EPA and CARB expectations around leak rates, GWP, and documentation keep moving. MarketZero helps you stay ahead of those changes by making sure leak inspections, repairs, follow-up tests, and paperwork are actually happening — and being tracked — store by store.

We work with your contractors, facilities team, and recordkeeping systems to make sure nothing falls through the cracks. The goal is simple: no surprises when someone asks to see your logs.

Typical scope includes
  • Tracking of required leak inspections, repairs, and verification tests by store and system.
  • Ensuring contractors submit complete EPA/CARB paperwork after qualifying leak events and repairs.
  • Monitoring leak rates against current thresholds and flagging locations approaching trigger points.
  • Aligning refrigeration records with health department expectations around case and walk-in temperatures.

We don’t replace your internal recordkeeping tools — we make sure they’re being used correctly, consistently, and in a way that would stand up to a regulator’s questions.

Service Type

Leak tracking & documentation management

We help ensure every significant leak is documented, addressed, and closed out in line with EPA/CARB rules.

  • Capture and organize leak event data from contractors and EMS alarms.
  • Confirm repairs and follow-up verifications meet required timelines.
  • Ensure required logs and forms are complete and stored in the right place.
  • Provide visibility to which stores or systems are driving most of your refrigerant loss.
Goal: 100% of qualifying leaks properly documented & closed
Service Type

Regulatory readiness & risk monitoring

Ongoing monitoring so you know where you stand against current and emerging EPA/CARB requirements.

  • Track leak rates by system and store relative to applicable thresholds.
  • Flag locations at risk of enforcement attention or fines.
  • Coordinate with contractors and internal teams to address high-risk sites.
  • Provide simple summaries that translate regulatory language into clear action items.
Goal: zero surprise fines & fewer reactive “fire drills”
As standards tighten and refrigerant landscapes shift, we help you stay proactive instead of reactive.

Ready to improve your stores’ performance?

Whether you want to start with one rack, one store, or a pilot region, MarketZero can help you uncover savings, reduce service spend, and close compliance gaps with the equipment and vendors you already have.

If you’re looking for lower energy bills, fewer unnecessary repairs, and fewer EPA/CARB issues, the best next step is a short strategy call about your current sites and challenges.

From there, we’ll outline a clear path based on your portfolio size, vendor setup, and the opportunities we consistently see in similar stores.

Book a Strategy Call Learn More About MarketZero
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